Terms of Service

Terms of Service

Welcome to Hydraulic Superstore. These Terms of Service ("Terms") govern your access to and use of our website, located at https://hydraulicsuperstore.com.au (the "Site"), and the purchase of any products or services from us.

By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.

These Terms are governed by the laws of Australia and the Australian Consumer Law (ACL).

1. General Information

This Site is operated by Hydraulic Superstore Pty Ltd Throughout the Site, the terms “we”, “us” and “our” refer to Hydraulic Superstore.

2. Use of the Website

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this Site by any third party. You must not use our Site to distribute viruses, malware, or engage in any fraudulent or illegal activity.

3. Product Information and Accuracy

We strive to ensure that all product descriptions, specifications, images, and pricing on our Site are accurate and up-to-date. However, we do not warrant that the content is entirely error-free.

  • Technical Specifications: Hydraulic systems involve high pressures and specific technical requirements. It is your responsibility to ensure that any product purchased is suitable for your specific application and compatible with your existing equipment.

  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

4. Pricing and Payment

  • All prices listed on the Site are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless stated otherwise.

  • Prices for our products are subject to change without notice.

  • We accept payment via Visa, Mastercard, and PayPal. Full payment is required before your order is dispatched.

  • By submitting payment details, you confirm that you are authorised to use the chosen payment method.

5. Orders and Acceptance

  • Placing an order through our Site constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order at our sole discretion.

  • Order cancellation by us may occur due to stock unavailability, errors in pricing or product information, or suspected fraudulent activity. If we cancel your order, we will notify you and issue a full refund.

6. Shipping and Delivery

  • Delivery timeframes are estimates only. We are not liable for any delays in delivery caused by third-party couriers or factors outside of our control.

  • Risk of loss and title for items purchased pass to you upon our delivery of the items to the shipping carrier.

7. Returns, Refunds, and Warranties

All returns and refunds are processed in accordance with our Refund Policy and your rights under the Australian Consumer Law (ACL). Our goods come with guarantees that cannot be excluded under the ACL. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

8. User Responsibilities and Safety

  • Professional Installation: Hydraulic components operate under extreme pressure and can cause serious injury, death, or property damage if installed incorrectly. You agree that all products purchased from Hydraulic Superstore should be installed, tested, and maintained by a qualified and competent professional.

  • We accept no responsibility for damages, injuries, or losses resulting from the improper selection, installation, misuse, or lack of maintenance of the products sold.

9. Limitation of Liability

To the maximum extent permitted by law, Hydraulic Superstore, its directors, employees, and suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages (including but not limited to loss of profits, machine downtime, or loss of data) arising from your use of the Site or any products purchased from the Site. Where liability cannot be excluded by law (such as under the ACL), our liability is limited to the replacement of the goods, the repair of the goods, or the refund of the purchase price.

10. Intellectual Property

All content included on this Site, such as text, graphics, logos, images, and software, is the property of Hydraulic Superstore or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

11. Third-Party Links

Our Site may contain links to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those third-party sites, and we do not assume any liability for any third-party materials, websites, products, or services.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of Australia. 

13. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

14. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Email: info@hydraulicsuperstore.com.au